Last updated: May 19, 2023
Introduction
This Privacy Policy describes our policies and procedures on the collection, use and disclosure of Your information when you use our website. It also tells You about Your privacy rights and how the law protects You. This Privacy Policy determines how your personal data is processed and protected.
We use your Personal data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.
Responsible for Your Personal Information
The Swedish-based company WigrenSherwany AB is responsible for the personal data you send to us and thereby responsible for processing your personal information per The EU General Data Protection Regulation (GDPR), https://gdpr-info.eu/.
Address:
WigrenSherwany AB
Box 3191
103 63
Stockholm, Sweden
Data Storage
The information we collect from you is stored in the European Economic Area (EEA), but can also be transferred and processed in a non-EEA country. Any such transfer of your personal data is in accordance with applicable law.
Collection of Data
We collect personal information that you send to us, including but not limited to:
• When you make an order
• When you subscribe to our newsletter
• When you contact our customer service via email or social media
Types of Data Collected
Personal Data:
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you.
Personally identifiable information may include, but is not limited to:
Email address
First name and last name
Phone number
Address, State, Province, ZIP/Postal code, City
We do not store any payment information in our database.
Usage Data
Usage Data is collected automatically when using the Service.
Usage Data may include information such as your device’s Internet Protocol address (e.g. IP address), browser type and version, the pages that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
We may also collect information that your browser sends whenever you visit our Service or when you access the Service by or through a mobile device.
Our Use of Your Personal Data
We may use Personal Data for the following purposes:
• To provide and maintain our Service, including to monitor the usage of our Service.
• For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services you have purchased or of any other contract with us through the Service.
• To contact you by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application’s push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.
• To provide you with news, special offers and general information about other goods, services and events we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information.
• To attend to and manage your requests to us.
• We may use your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.
• Data forwarded to third parties is only used to provide the above services to you, such as freight forwarders in connection with the delivery of goods, media agencies for the distribution of newsletters and the payment providers we use.
Newsletter
On our website, you will have the choice to subscribe to our newsletter. If you, after subscription, change your mind and no longer wish to receive our newsletter, you can, whenever you want, unsubscribe directly by clicking the “Unsubscribe” button in the footer of the email newsletter or by contacting us via email at hello@lovelei.com
Retention of Your Personal Data
We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
The Duration your Data is saved
We will retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or when legally obligated to retain this data for longer periods.
Protection of your personal Information
We take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy. We are continuously adjusting our security measures in accordance with the progress and developments in the technical field. We do not store any credit card information; all information is encrypted using SSL encryption, preventing unauthorized access to card details. This encrypts and protects the data you send to us over the internet. If SSL is enabled, you will see a padlock at the top of your browser, which you can click on to find out more information about the SSL digital certificate registration. You will also notice that SSL is enabled when the location (URL) field at the top of the browser states “https” instead of “http”. This means that you are in a secure mode.
Your Rights to your personal information
You have the right to delete or request that we assist in deleting the personal data that we have collected about you. Please note, however, that we may need to retain certain information when we have a legal obligation or lawful basis to do so, such as for accounting rules or where there are other legitimate reasons why the data must be saved, such as unpaid debts. You may revoke your consent at any time to let us use the information for marketing purposes. You can contact us either by sending a letter to WigrenSherwany AB, Box 3191, 113 63, Stockholm Sweden or an email to hello@lovelei.com.
Cookies
A cookie is a small text file that is saved on your electronic device. Cookies are used to improve website services. Some cookies are essential for site functionality, whereas others are used to enhance usability and user experience. You can instruct your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if you do not accept Cookies, you may be unable to use some parts of our website, and some features and pages may not work correctly. Unless you have adjusted your browser setting so that it will refuse Cookies, our Service may use Cookies.
Cookies can be “Persistent” or “Session” Cookies. Persistent Cookies remain on your personal computer or mobile device when you go offline, while Session Cookies are deleted as soon as you close your web browser.
Different Kinds of Cookies
Essential Cookies
These Cookies are essential to provide you with services available through the website and to enable you to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services you have asked for cannot be provided, and We only use these Cookies to provide you with those services.
Cookies Policy / Notice Acceptance Cookies
These Cookies identify if users have accepted the use of cookies on the website.
Functionality Cookies
Allow us to remember choices you make when you use the website, such as remembering a language preference. The purpose of these Cookies is to provide you with a more personal experience and to avoid you having to re-enter your preferences every time you use the website.
Performance Cookies
Are used to improve the site by ensuring that the pages you visit are loaded faster and to improve your user experience.
How We Use Cookies
• Cookies are used to improve our site’s services, for example, by:
• Enabling certain specific services that would not work without cookies, such as processing payments.
• Enabling a service that recognizes your device so you do not have to provide the same information multiple times.
• Remember that you have already entered your username and password when you signed in to My Account so you do not have to repeat this for each page you visit.
• Measure how many people use the services so we can make them easier and faster.
• Analyze data that helps us understand how to use the site’s services so we can improve them.
Delete Cookies
You can easily delete cookies from your computer or mobile device through the browser. For instructions on managing and deleting cookies, go to the “Help” section of your web browser. You can choose to disable cookies or get a notification each time a new cookie is sent to your computer or mobile device. Please note that if you choose to disable cookies, you will not be able to use all features or services on our website.
More information about cookies
You can read more about cookies and how they are used at https://www.pts.se/cookies.
Site Statistics
Web data is collected to monitor user trends on our website. Analytical data such as hits to our server, traffic patterns and page views show us where our audience is coming from and how they interact with us online. This type of collected information is aggregated and anonymized, which means it does not personally identify specific website users. In addition, our website may utilize “web beacons,” “pixel tags”, or other tracking technologies to help us study the actions of our users through non-personally identifiable information. This data is aggregated and monitored to help us improve our services and our overall site experience.
Personal Data Responsible
Email: hello@lovelei.com
Company register: Bolagsverket
Corporate number: 559081-3886
Authorized representative: Sanna Sherwany
VAT-NR: SE559081388601
WigrenSherwany AB, Box 3191, 103 63 Stockholm
Changes to this Privacy Policy
We may update Our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and update the “Last updated” date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, you can contact us:
By visiting this page on our website: http://www.lovelei.com/contact